Insurance, Fees, & Policies

Holistic Healing Counseling & Wellness believes that everybody should be able to access high quality mental health care.

Insurance and Payments Accepted

Accepted Insurance Plans:



Additional Options:


Out of Network

Check with your insurance company to determine if they offer out of network benefits and how to best use them. 


Holistic Healing Counseling & Wellness has mental health professionals that can treat clients in North Carolina only.

Private Pay Rates (Out of Pocket)

Free Phone Consultation

15 - 20 Minutes

We offer a free initial consultation. During our consultation the clinician will take the time to get to to learn more about you. Some questions they may ask:

You will also be encouraged to ask any questions, comments, or concerns.

Intake Session


50-60 minutes

During this time the clinician will begin to learn your story. We will cover logistical information, review your intake and completed inventories. We always try to leave room for any additional questions, concerns, or comments.

Individual Therapy


50-60 minutes

This is your time to explore your concerns, needs, goals, fears, wishes - whatever your heart desires.

We also offer extended and brief sessions. Please inquire if interested.

Couple's Therapy 


50-60 minutes

We will work together to create the type of relationship that works for the both of you. Depending on the needs of your relationship, we may work on skills such as communication, on understanding each other's perspectives, or work through infidelity/betrayal trauma. The sessions will be tailored to the individual needs of each couple.

Premarital Counseling Package


5 sessions

50-60 minutes each

If you plan on getting married, premarital counseling is one of the greatest gifts you can give one another. With so many marriages failing, why not equip your marriage with the tools to succeed and overcome any challenges that come your way. Package includes SYMBIS assessment and review.

Reduced Rates 

In an effort to reduce financial barriers and increase access to quality mental healthcare, I reserve a limited number of reduced-rate spots in my schedule for those who cannot afford my full rate. Sliding scale slots are available for which you may pay $60-$100 depending on what best fits your budget and is based on financial need.

What is an "Out of Network" provider?

Out of Network means I do not have an agreement with your health insurance, and I set my professional fees.

Questions to ask your insurance company:

Some Benefits of Private Pay

To bill an insurance company, you will have to receive a diagnosis. This means that insurance will have a record that will contain your information. Unfortunately, this can give you a "pre-existing condition." It isn't terrible from a mental health perspective; however, not everyone feels that way about mental health diagnoses.

Health Insurance companies have access to your information. In the case of an audit, they have access to all of your private details.

Some insurance companies only provide a limited number of sessions. I mean, how is that fair? Insurance companies may also try to push therapeutic approaches that do not tailor to your specific needs, as they do not consider your identity.

Insurance companies require that a treatment plan be submitted to approve the number of sessions, and ultimately, they use this to determine how your time in therapy is spent. A claims specialist determines the number of sessions (a non-mental health professional you have never met and does not know your presenting concerns and history) and is not based on need and your goals for therapy.

Insurance companies will warn you, "A quote for benefits does not guarantee payment…." This means that despite being told verbally (over the phone) that something is covered and possibly even being given an authorization number, you can still be denied once they review the diagnosis. 

If you attend therapy sessions under the belief you are using health insurance to cover your visit, and your therapist receives a denial of the claim, you are still responsible for the full payment of your sessions. At the same time, your treatment is likely interrupted (unless you choose to continue paying out of pocket). You can attempt to appeal the claim with your insurance company, but be prepared to go through several levels of appeals, which can take weeks to months.

After reading, if you have any more questions, I encourage you to contact your insurance provider to learn more about your Out-of-Network providers and benefits. You may often be able to be reimbursed for a portion of your services through a Superbill.


Payment Methods: I accept American Express, Discover, Mastercard, and Visa. You may request to use your HSA (Health Spending Account) and FSA (Flexible Spending Account) to pay for services. Please get in touch with your HSA or FSA company regarding questions related to covered funds.

All payments are processed via Simple Practice, a HIPAA complaint platform. I do not currenrly accept payments via PayPal, Venmo, CashApp, check, or cash.

Late Cancellation/No-Show: 24-hour notice is required to cancel and reschedule an appointment. If the appointment is canceled in less than 24 hours, you will be charged the full session rate for your session. Appointments that are canceled in less than 24 hours may be rescheduled due to emergencies for no charge. Please contact the office via phone, text, or email if you need to reschedule your appointment.

Good Faith Estimate

Good Faith Estimate Information

Under the No Surprises Act (H.R. 133 - which went into effect on January 1, 2022), health care providers need to give clients or patients who do not have insurance or who are not using insurance an estimate of the bill for medical items and services.

Note: A Good Faith Estimate is for your awareness only. It does NOT involve you needing to make any type of commitment.

To learn more and get a form to start the process, go to or call 800-985-3059. For questions or more information about your right to a Good Faith Estimate or the dispute process, visit or call 800-985-3059. Keep a copy of this Good Faith Estimate in a safe place or take pictures of it. You may need it if you are billed a higher amount.

If you have questions or concerns, please reach out.